Please Note: Achieving Nottinghamshire Carers Association’s Carer Friendly Employer Quality Mark signifies that an employer has demonstrated a meaningful and sustained commitment to supporting staff who have unpaid caring responsibilities.

Employers will have embedded carer awareness into their workplace culture, provide flexible working arrangements, promote open dialogue, and empower colleagues and managers to respond compassionately and effectively to staff balancing work with caregiving.

The Quality Mark is reviewed bi-annually to demonstrate that the employer continues to value inclusivity, wellbeing, and retention, creating a workplace where carers feel seen, respected, and can thrive professionally without compromising their personal responsibilities.

Join Our Team at Bassetlaw Action Centre

Supported Independent Living Service (SILS) – Triage Advisor

Are you passionate about helping people live independently and improving wellbeing across Bassetlaw?

Bassetlaw Action Centre is looking for a Triage Advisor to join our Supported Independent Living Service (SILS) team. This is an exciting opportunity to become the first point of contact for a service that supports older and vulnerable people to remain independent in their own homes.

What You’ll Do

• Act as the first point of contact for the SILS team
• Support clients to maintain independence and wellbeing
• Provide administrative and IT support
• Maintain accurate client records and case studies
• Assist with outreach surgeries, community groups and occasional home visits

About the Role

Location: Retford, with outreach work across Bassetlaw
Hours: 35 hours per week (Monday to Friday, 8:45am to 4:15pm)
Salary: £12.87 per hour
Contract: Permanent
Requirements: Full driving licence and access to a vehicle, enhanced DBS check required.

What We Offer

✔ 28 days paid annual leave (including Bank Holidays)
✔ Flexible and hybrid working opportunities where appropriate
✔ Ongoing training and development
✔ Paid mileage expenses
✔ Pension contributions
✔ Charity worker discounts and benefits.

Who We’re Looking For

We’re seeking someone who is:

• Organised and proactive
• Compassionate and approachable
• Confident using IT systems and carrying out administrative tasks
• Passionate about supporting independence and making a difference in the local community.

Apply Today

Closing Date: Monday 3 August 2026

SILS Triage Advisor Job Pack

No agencies

Vacancy may close early if enough applications are received

APPLICATION FORMS

NOTE: We do not accept CV’s only completed application forms.